Shipping Policy

Shipping Policy:

At The Happy Candle Collective, we strive to get your orders to you as quickly as possible. Here are some important details about our shipping process:

1. Processing Time:
- Orders are typically dispatched within 1-2 business days.
- During busier periods, such as holidays or special promotions, please allow 3-4 business days for order processing.

2. Shipping Method:
- We use Royal Mail Tracked 48-hour service for all our shipments.
- This service provides reliable tracking information for your peace of mind.

3. Shipping Locations:
- Currently, we only ship within the United Kingdom.

4. Delivery Issues:
- If you encounter any issues with your delivery, please don't hesitate to contact us through our "Contact Us" page.
- We're here to assist you and resolve any concerns you may have.

Please note that delivery times may vary depending on external factors beyond our control, such as weather conditions, unforeseen delays or public holidays. We appreciate your understanding.